Terms of Service

Terms of Service


These Terms of Service are a legal agreement between you (“you”, “they”, or “your”) and Love Story Atelier (“LS”, “we”, “us”, or “our”).


By accessing or using our website lovestoryatelier.com, signing up for our mailing list or the acceptance of these terms, you are agreeing to be bound by this agreement and are subject to our Privacy Policy.


If you do not agree to all of the terms of this agreement, please do not purchase any products and do not use this website.


Product Information


We strive to provide accurate product descriptions and images on our website. Although, we do not guarantee that colours, or images will be completely accurate due to variations in screen settings.


Due to the handmade nature of our goods and organic nature of materials used, please note there may be a small variance in the size and colour of the pieces you receive. We do however strive to ensure the images we provide are an accurate representation of the product and are kept up to date.


Ordering and Payment


When you place an order through our website, you agree to provide accurate and complete information.


You also authorise us to charge your chosen payment method for the total amount of your order, including any applicable taxes and shipping fees.


Shipping and Delivery


We use reputable carriers to ship your parcels around the world, however, please note shipping times are only an estimate and we cannot be responsible for delays caused by shipping carriers or other factors beyond our control.


Please review our Shipping Policy for more information.


Returns and Exchanges


Please refer to our Returns Policy for detailed information.


Intellectual Property


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, appearance and graphics. Reproduction is prohibited other than granted to you by us in writing. 


Privacy Policy


Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


Third Party Links

From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Limitation of Liability


To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Products or website.


Changes to Terms


We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.


Contact Information


If you have any questions or concerns about these Terms, please contact us at info@lovestoryatelier.com.